The article examines the importance of incorporating smart parking as part of a smart city. With the advancement and widespread adoption of the Internet of Things, various aspects of society have been enhanced, resulting in an improved quality of life. Many cities worldwide are striving to become "smart cities." A popular initiative within smart cities is the implementation of smart parking solutions, which enable individuals to streamline their time management, decrease fuel consumption, and mitigate carbon dioxide emissions. Well-planned urban parking spaces are crucial for achieving sustainable urban development and have a positive impact on overall quality of life. This article focuses on the significance of considering the opinions of citizens and therefore conducts a questionnaire to evaluate the quality of urban parking spaces. Additionally, empirical research methods and a SWOT analysis are employed to identify strategic directions for the study. The article also examines successful case studies from foreign cities that have developed digital ecosystems for urban parking and explores the potential for adapting and localizing their experiences to enhance the smart parking concept in the city of Aktobe.