The article analyzes the current state of the civil service in the Republic of Kazakhstan within the context of ongoing reforms and modernization of public administration. Key aspects of the system's transformation are examined, including the introduction of new value-based guidelines. Special attention is given to human resource management, enhancing the competence and professionalism of civil servants, as well as improving the quality of services provided.

The study analyzes indicators from the international ranking, The Worldwide Governance Indicators, which assess the effectiveness of public administration, the quality of legislation, and corruption control. Achievements and challenges in the development of the civil service are identified, including a shortage of qualified personnel, low employee motivation, and high staff turnover.

The authors emphasize the importance of adopting international best practices and highlight the need to transition to flexible management models focused on innovation and meeting societal needs. The article explores prospects for further development of the civil service based on the values of public service, increased accountability, and improved working conditions for employees.

The research findings can be useful for public administration specialists, researchers, and practitioners involved in the reform and modernization of the civil service. The materials also hold value for developing personnel management strategies in the public sector.

BALGINOVA K.M.

Candidate of Economics Sciences, Associate Professor, K.Zhubanov Aktobe Regional University, Aktobe, Kazakhstan,

E-mail: kbalginova@zhubanov.edu.kz, https://orcid.org/0000-0002-3114-1135

AZHAIPOVA I.Sh.

Master's, senior lecturer, K.Zhubanov Aktobe Regional University, Aktobe, Kazakhstan,

E-mail: iazhaipova@zhubanov.edu.kz, https://orcid.org/0000-0001-5601-7651

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civil service, public administration, reforms, personnel management, efficiency, ranking, Kazakhstan